Guest Accommodation
Pioneer House
FOUR STARS - SILVER AWARD

 Pioneer House, Station Road, Bamford-in-the-High Peak,Hope Valley, S33 0BN, U.K.
Telephone: (+44) 01433 650638       -      e-mail:pioneerhouse@yahoo.co.uk
Silver Award

Ensuite Bed & Breakfast Accommodation in the heart of the Derbyshire Peak District National Park

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Terms & Conditions . . .


Telephone Enquiries...
Telephone enquiries usually receive a more immediate response than with e-mails, and also tend to take precedence over on-line reservations, but if you reach our answering service please state the dates that you wish to stay as well as your name and number, and if accommodation is available on the dates you require then you will receive a reply or text message as soon as possible.

E-mail Enquiries...
As with telephone enquiries, please state your booking requirements along with your name and address and we will reply as soon as possible.

On-line Reservations...

Important - before you reserve online:

We only accept bookings of two nights or more at weekends and three nights or more at Bank Holidays unless of course a shorter period becomes available in between other bookings - so it's still worth phoning us to find out - especially at the last minute! 

In addition any single occupancy at a weekend or Bank Holiday is subject to our double occupancy rate unless otherwise agreed with us.


Also please note that even although a room may appear vacant on-line, an earlier telephone booking may have been taken for that room before the on-line chart could be updated, and so the room may not actually be available in which case an alternative may be offered. Therefore please wait for our e-mail which confirms your booking to be absolutely certain that it has been accepted.  Until such time, no deposit will have been taken from your card account.

We reserve the right to cancel any booking that does not comply with these conditions

Payment...
A minimum deposit of £60 (or the cost of the first night's stay) is required to secure all bookings.
We accept all major debit and credit cards -

delta mastercard visa maestro

Deposits and other payments made using debit and credit cards are non-refundable


There is no charge for using debit cards but for credit card transactions we charge an extra £3 per transaction.
. . . however we also accept cash and cheques which should be made payable to -  J.  TREACHER

Cancellations...

Once you have booked your stay our agreement is a legal contract

In the event of a cancellation we will try to re-let the room for all of the nights which have been booked, and if successful we will refund the deposit less a £10 administration fee. However if we cannot re-let the room for all of the nights booked, then the deposit will be forfeit and whoever made the booking will be liable for any other losses incurred by us.

We want you to enjoy your holiday and therefore strongly recommend that you purchase
travel insurance as cover
against any unforeseen circumstances.


Home Page B&B Accommodation About the Hope Valley About Us  More Information
Terms & Conditions
B&B Special Offers